Equestrian Entries NZ Horse Trails
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FAQ

 
Q
Why do I have to register to use the site
  Some of the required information is covered by the privacy act (ie addresses). It is important that you keep your password secure
   
 
Q What information is already stored
  All riders and horses registered with the ESNZ
  Riders and horses that have recently entered Waitemata, Northland, Puhinui, Springbush and Waerenga horse trials.
  For riders who have entered FEI classes at Puhunui, extensive information including bio notes will already be in the system.
   
 
Q How much does it cost?
  Joining is free
  To help cover the sites development and ongoing administration cost, we are adding $2 per horse to your entry fee.
  If you choose to payment by credit/debit card, then for most events (who are struggling to break even, let along make enough money to do further course development), the credit card fee will be added to your entry fee. You do have the option of posting a cheque or paying by internet banking (if the event accepts internet banking payments).
   
 
Q How do I add to or modify my entry
  You can add more entries online, including making the payment.
  For any other changes or scratchings you will need to communicate directly with the event secretary.
  Any refunds or funds owed will be organized directly with the event secretary. We are not involved in the on-going management of the event.
   
 
Q What about signatures
  As the rider is making the entry and this is via a secure login, accepting the terms and conditions for the event is adequate.
  If the rider is under 16, a form signed by a parent or guardian is necessary. This can be scanned and uploaded to the web site and we will ensure the event secretary receives a copy. Alternatively, you can post, email, fax or deliver it to the event secretary yourself.
   
   
 
Q Can I do an entry for two or more riders?
  No - due to the privacy act each rider needs their own log on ie email address
  - For a family, we recommend each rider having their own email address (very easy to do with gmail etc)
  - Changing a riders name within the same log on, may end up with entry emails looking OK but our administration system will see all the entries against the last rider entered
- A second, lesser preferred option is to enter all the horses under one name and email the secretary of who else is riding what.  This keeps the rider database accurate
- A third option (not orginally part of the site design) is for us to put in a password manually for a second/third rider, so a shared email address can be made to work. Please email us to implement this option.
   
   
 
Q What does HC (hors concours) mean
  For when you have a horse not eligible for a placing or prize money but you want to run it in the class.
   
   
   
 
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